Total Quality Management Principles

Total Quality Management Firms|TQM Consultants in Bangalore,India

Total Quality Management is an approach to long term success of the organization. TQM can be summarized as a management system for a customer focused organization that involves everyone in the organization right from employees to top management in continual improvements.

Some of the benefits that TQM can bring to organization are:


  • Improved Customer focus and satisfaction
  • Increased customer loyalty and retention
  • Elimination of defects
  • Higher profitability
  • Improved employee morale
  • Higher productivity
  • Safe work place

TQM is used as one of the methodologies used by Seven Steps along with Lean, TPM, Six Sigma and TOC in facilitating Journey of Excellence as organization wide initiative.

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